Terms and Conditions
Welcome to Gala’s Gallery. By accessing our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully before using our services.
Gala’s Gallery offers handmade Sri Lankan art, eco-friendly creations, and customized artistic products. All products displayed on our website are subject to availability. We make every effort to ensure that product descriptions, images, and pricing are accurate; however, slight variations may occur due to the handmade nature of our creations.
All artworks and designs created by Gala’s Gallery are original and handmade. Colors, textures, wood patterns, fabric prints, and natural materials may slightly differ from the images shown on the website, making each piece unique.
Orders will be confirmed only after successful payment or order verification. We reserve the right to cancel or refuse any order if necessary, including cases involving incorrect pricing, unavailable products, or suspicious activity.
We offer delivery within Sri Lanka and selected international locations. Delivery times may vary depending on product availability, customization requirements, and courier services. Gala’s Gallery is not responsible for delays caused by third-party delivery providers or unexpected circumstances.
Customized and personalized orders may require additional production time. Customers are encouraged to provide accurate information when placing custom orders to avoid delays or errors.
Returns or exchanges are accepted only for damaged or incorrect items reported within 7 days of delivery. Returned items must remain unused and in original condition. Customized or personalized products are non-refundable unless damaged during delivery.
All content on this website, including images, artwork, logos, text, and designs, is the intellectual property of Gala’s Gallery and may not be copied, reproduced, or used without written permission.
Customers agree not to misuse the website, interfere with its security, or engage in unlawful activities while using our services.
Your personal information is handled securely and used only for order processing, customer support, and communication purposes. We respect your privacy and do not share customer information with unauthorized third parties.
Gala’s Gallery reserves the right to update or modify these Terms & Conditions at any time without prior notice.
By using our website and placing an order, you confirm that you agree to these Terms & Conditions.
For any questions or support, please contact us through our official email, phone number, or social media platforms.